ABOUT US
About
We are Family Tours; we honorably introduce ourselves as one of the leading travel companies in Egypt. For nearly 40 years now, we are providing unmatched traveling experience through our solid presence in the market since 1984.
Serving our Family of travelers the way they deserve is our objective. Through our branches in Alexandria (EG), Cairo (EG), Dubai (AE), and Florida (US), we provide you with an array of integrated travel services worldwide.
With our longtime experience and notable quality standards, we offer a diverse range of travel products and services, covering all tourism sectors in one place.
Families Tours is the perfect travel company for all types of trips, whether you’re traveling solo,on a business trip, on your honeymoon, or with a big family creating memories.
Vision
To lead the tourism industry’s operations and services in Egypt through constant improvements and top notch deliveries to enhance the customer experience and innovative offerings. Moreover, being a highly regarded entity in terms of service excellence, environmental
stewardship, and social responsibility.
Mission
To be a full time committed company to customer satisfaction while striving to always provide professional solutions for each service, as well as a value-added offering in all services to guarantee that we surpass our customer’s expectations and make a real difference. Hence, we
encourage responsible and sustainable tourism.
Strategic Objectives
Being recognized as a company that provides world class services more than competitive prices; we have an obsessive attention to detail that transforms an ordinary experience into
something memorable.
Our goal at Family Tours is not to sell basic travel packages, but to get to know each customer’s needs so we can customize a solution that fits their individual needs.
Our core values
Customer Service
It is our commitment and passion to satisfy the needs of our clients, and we have managed to achieve this goal by fulfilling their requirements.
Loyalty and Integrity
All of our operations are based on the faith of providing only the highest quality standards and customer loyalty, which is reflected throughout all of our operations.
Communication
As a company, we place great emphasis on communication, both externally and internally to
ensure that our representatives are fully aware of our client’s needs. We believe that our clients deserve to be served in a manner that is in keeping with this principle.
Innovation
There is no doubt that we are committed to bringing solutions to people and are always one
step ahead of them. Several things already exist which can be improved by innovation to find even greater benefits.
Quality
As a result of our genuine commitment to quality, we create tangible results and benefits. and our high attention to detail, we always seek perfection through every service we provide.
Teamwork
Success is the result of working together as a team that only aims to satisfy our client’s needs.
Call Us
0355845664
Booking Time: 09.00 – 18.00 hrs Working Days: Sunday – Thursday
Contact Us
familytours@gmail.com
Send your request or Fill your inquiry Contact
Our Location
14 Mohammed Bek Al Alfi, st., Downtown, Cairo Governorate, Egypt